Contact Us
We're here to help.
The Vivalis customer support team responds to most inquiries within one business day.
Email: support@govivalis.com
Hours: Monday through Sunday, 10:00 AM to 1:00 AM EST
Order Inquiries: Please include your order number in the subject line.
Refund Requests: See our Refund Policy for details on the 60-day money-back guarantee process.
Shipping Questions: See our Shipping Policy for current delivery times and rates.
Common Questions
Many questions are answered in our FAQ section. Common topics include how to take Vivalis, expected timelines for results, the 60-day guarantee process and ingredient details.
Wholesale and Bulk Inquiries
For wholesale, retail partnerships or bulk order inquiries, email support@govivalis.com with "Wholesale Inquiry" in the subject line.
Media and Press
For media inquiries, email support@govivalis.com with "Media Inquiry" in the subject line.