Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Vivalis ("we," "us," or "our") collects, uses and protects information when you visit vievalis.com (the "Site") or purchase Vivalis through our authorized order processor.
Information We Collect
We collect information you provide directly to us, such as when you place an order, contact customer support or sign up for communications. This may include:
- Name, shipping address and billing address
- Email address and phone number
- Payment information (processed securely by our payment processor; we do not store full card numbers)
- Order history and purchase preferences
We also automatically collect certain information when you visit the Site, including IP address, browser type, operating system, pages viewed and referring source. This information is collected via cookies and similar technologies.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order, shipping and customer service
- To send promotional emails (you can unsubscribe at any time)
- To improve the Site and our products
- To prevent fraud and comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share information with:
- Our order processor and payment processor to fulfill transactions
- Shipping carriers to deliver your order
- Service providers who help operate the Site (analytics, email delivery, customer support tools)
- Authorities when required by law
Cookies
Cookies are small files stored on your device that help the Site function and allow us to understand how visitors use the Site. You can disable cookies in your browser settings, but some features of the Site may not work properly.
Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information. To exercise these rights, email support@govivalis.com.
Children's Privacy
The Site and Vivalis are intended for adults. We do not knowingly collect information from anyone under 18. If you believe we have collected such information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact
For questions about this Privacy Policy, email support@govivalis.com.